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Quality Management



 

ACB (PVT) LTD.

Karachi Head office
7 - Amber Castle, Block-6,
P.E.C..H.S., Shahra-e-Faisal.
Phone: +92 21-111-32 32 32
Fax: +92 21-3454 8500
mktg@acb.com.pk





"ACB is committed to provide freight forwarding services that meet the needs and expectations of its customers consistently, timely, safely and economically."


Quality Assurance and Customer Satisfaction has been ACB's prime objective since inception. ACB has developed systems for monitoring shipments and keeping the customers updated.

ACB gives high priority to technological advancement by making heavy
investments in this area. Being a research oriented company, it formulates and implements a policy after extensive studies envisaging automation of information systems covering every facet of its activities.


ACB efforts towards automation revolves around the latest available computer systems. It is currently undergoing a process of transforming its operations into a fully automated system focusing on a paperless environment. Some of the very critical information is automatically compiled from the down loaded international data relating to client's shipments and communicated to our valued customer through automated generation of information.

ACB has a dedicated in-house software team which is constantly upgrading and developing new systems to improve efficiency and high quality work environment which is expected to bring about radical changes in the quality of our service to customers.
 


 

Ocean Freight Services
We are well known in the industry for transporting cargo safely and on time.

For all shipments whether FOB or
Ex-Works physical cargo handling by ACB Staff is minimal due to rules & regulation as well as shippers & consignee references using their own designated Custom Broker.

H/ever we ensure that third party such as carrier and shipper or his nominated broker abide by security precautions.

Transportation

ACB (PVT) LTD.
freight forwarding operations offer door-to-door services whether your shipment is transported by air, ocean or overland. Our customized services include the preparation of all required shipping documents, handling, packing and containerizing services, tracking of shipments, providing of physical break bulk, and the arrangement of possible insurance needs.

 
In its endeavor to achieve customer satisfaction and its quality objectives ACB on June 1, 1998 decided to start its journey towards ISO9002, the certification came in April 1999. ACB is now certified by UKAS through Lloyd's Register Quality Assurance.

ACB enjoys support of its over 7000 loyal customers due to continued efforts and commitment to quality and use of state of art technology in its services.

 

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